It is April 4th and I am on vacation
with my family for Easter Break. I woke up this morning before everyone else,
sat by the water, and began to check on a few emails and clean up my inbox.
Today is actually my third day on vacation, and while I’ve been keeping an eye
on email, I wanted to double check to make sure nothing slipped past me. This
may sound funny, but a great feeling came over me as I checked on things from
the office, while on vacation. You see, my back-ups at the office, well they
have everything under control.
It really is a great feeling to be able
to enjoy some time away from work, with the family, knowing that your fellow
team members at the office have your back. But, here is the point to this week’s
post – it doesn’t just happen – you have to have a plan in place before you
As a sales person, you know you are not
in a traditional 9-5 job, and your clients and prospects know this too. Before
you leave for vacation you should take the following actions and then you will
have peace of mind.
First of all, for a period of about 2
weeks ahead of your vacation you should make sure you reference your time away
from the office to your clients and prospects every chance you get. You will
not sound like a broken record, but rather, sincere that you care that your
clients know your whereabouts. Second, make your clients and prospects are aware
of the person they can contact while you are gone, and begin to Cc this person
on your email correspondence. Then, with a few days remaining before your
departure from the office, send emails to your clients and prospects reminding
them of your time away, ask if they have any immediate needs for you, and again
Cc your back-up. Lastly, make sure your Out of Office message and your
voicemail message are detailed and very clear on who to contact in your absence
and when you will return.
All of this may seem obvious, but in my
experience, sales people always miss a step or two in this process, and then
have to handle situations while on vacation. You deserve a break and can enjoy
yourself even more knowing your team has your back. Plan carefully and
everything will be fine in your absence.